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Can't send verify email? - ROTMG Tool


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Can't send verify email?

Postby EisaGamingE » Wed 03 Aug 16 - 11:59

Help i send a verify to my email on community To get the Rank [P] I verify its say


SMTP Error: Could not authenticate.
What that error mean? :?:
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Postby Blubber » Wed 03 Aug 16 - 12:35

I'm pretty sure that you already posted something similar to this. Please do not double post. Also [P] rank does nothing so there is nothing that you are missing out on.
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Re:

Postby EisaGamingE » Sat 06 Aug 16 - 1:28

Blubber wrote:I'm pretty sure that you already posted something similar to this. Please do not double post. Also [P] rank does nothing so there is nothing that you are missing out on.

Blubber you are not our helper So please tell me i don't need perks i need a email to my account plz fix this SMTP Error: Could not authenticate.
Tell me about this error helper must fix error
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Re: Re:

Postby Stradinius » Sat 06 Aug 16 - 1:50

EisaGamingE wrote:
Blubber wrote:I'm pretty sure that you already posted something similar to this. Please do not double post. Also [P] rank does nothing so there is nothing that you are missing out on.

Blubber you are not our helper So please tell me i don't need perks i need a email to my account plz fix this SMTP Error: Could not authenticate.
Tell me about this error helper must fix error


@EisaGamingE Firstly, I would like to point out that the staff do not HAVE to help you with every issue you have. We are here on a volunteer basis. That being said, I will do my best to help you resolve this issue. If I cannot, I will pass it up the chain of staff until it can be resolved.

In order to help resolve this issue, I need to know the email you are trying to verify. I am NOT asking for a password, as no member of the staff will ever ask for your password to anything. Just the email address you are trying to link.

Thanks!

Strad
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Please read the FAQs before contacting people for assistance. Most issues are covered there.

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I cover technical issues with the ROTMGTool Client and the Private Server. That's it. I cannot mess with your account, on the forums or in game. Please, don't be afraid to PM me with any issues you might be having. I'll do my best to resolve them as soon as possible.

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Postby AncientEvil » Sat 06 Aug 16 - 7:25

@Stradinius i don't think you are allowed to ask for a player's email as a helper. even i'm not meant to unless the situation comes down to it. however, in this circumstance, i'd suggest going to Hai about it, as he is the only one who can link the accounts.
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Postby Hai » Tue 09 Aug 16 - 5:05

Hey, we are working on fixing this right now, and the system will be back up today!
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